Our Policies

*If you are running late, be sure to notify us, however service may not be guaranteed.

We work very hard to be prompt for your service, and we ask is in return, that you be on time for your appointments with us! 

Waxing

We take walk-ins for waxing and appointments. Bookings can be done online or via phone! We have an 8 minute late policy for our scheduled wax appointments. Please notify us if you are running late, however, your service/services are not guaranteed. After 3 "no show" clients will be considered as a walk in client only. We do not offer a "touch up" on wax services after "3 days" of the service.

Lash lift

We only take appointments for Lash Lifts via Phone Bookings. We require a credit card on file to secure your appointment . A non refundable $25 deposit is required. If clients "no show" more than 3 times clients will be walk in only.

Eyelash Extensions

We only take appointments for Eyelash Extensions via Phone Bookings.  Due to the demand and length of time it takes for the service to be completed, we require a credit card on file to secure your appointment and will be used for any fees. A non refundable $50 deposit is required for all full set eyelash extensions and first time clients.

A fee of $25 will be charged for any no shows or last minute cancellations that are less than 24 hours of your scheduled time. If confirmations are not made before 24 hours, your appointment time may be given to another potential client. Without a credit card on file or deposit, appointments may not be on appointment book. We do not offer "touch ups" on lash services after "3 days" of the service.

Semi/Permanent Makeup

We only take appointments for Semi/Permanent Makeup via Phone. Due to the demand and length of time it takes for the service to be completed, we require a credit card on file to secure your appointment and will be used for any fees. A non refundable deposit of $100 for "each" permanent makeup service is required during booking.

A non refundable fee of $100 will be charged for any no shows or last minute cancellations that are less than 24 hours of your scheduled time. Last minute cancellations for Touch up appointments will be charged a $25 fee. If confirmations are not made before 24 hours  of your appointment, your time may be given to another potential client. Without a credit card on file or deposit, appointments will not be on our appointment book. After "3" no shows or cancellations, client will become a walk-in client only. 

 

Makeup 

A non refundable deposit of $25 is required during booking.

Refunds/Returns

Our packages and gift certificates are non transferable to other clients. We do not offer any refunds on services or returns on products! All sales are final.

SERENITY WAXING STUDIO

 

ADDRESS

1449 University Dr, Ste G

Burlington, NC 27215

Mon-Fri- 9AM-7:30PM

Sat- 9AM-7PM

Sun-Closed

CONTACT

FOLLOW

336-270-4969

©2017 BY SERENITYWAXINGSTUDIO.COM